Monday, June 27, 2016

Library Services Development Manager (Adult and Children’s Services) - Carillion plc - London





To plan and provide a strategic overview and management of children’s and adult library services for all public library contracts including information and learning provision ensuring provision meets key performance indicator requirements.
  • To keep abreast of national policy, initiatives, innovation and legislation and report on possible impact and how it could be applied to develop CCS libraries for adult and children’s library services.

  • To lead on the development of partnerships with the councils and other key stakeholders / organisations across the sector to develop and deliver activities that meet national, regional and local identified needs ensuring CCS libraries are seen as innovative in the library sector

  • To project manage all new developments within adult and children’s library services

  • To apply for funding to support the innovative development of library services

  • To be responsible for adult and children library services budgets.

  • To be responsible for safeguarding for children and vulnerable adults

  • To support the Senior Libraries Development Manager in the development and delivery of the annual service plans and service development meetings.

  • Principal Accountabilities

    • To play an active role in the ongoing strategic management and development of library services as a member of the Strategic Libraries Development Management Team responding to changing needs of the customer and changing technologies

    • To project manage all new developments in service provision for adults and children.

    • To be proactive in forming new partnerships and sustaining current partnerships and working with key stakeholders at national and local level to ensure CCS libraries are continuously evolving.

    • To ensure services provided are reflective of the communities being served through overseeing community profiling.

    • To make recommendations for change by maintaining awareness of best practice and service delivery methods

    • To be responsible for adult and children’s library services related budgets.

    • To be responsible for professional development in reader development, learning and information services contributing to the achievement of a libraries quality mark.

    • Be the lead point of contact for Adult and Children’s Services with national, regional, and local organisations, ensuring CCS Libraries remain at the forefront of regional and national public service provision.

    • To contribute to the service planning for all library contracts and ensuring targets are reached

    • To ensure information is acquired, organised and is accessible to the people who need it, including developing a libraries e-offer that includes electronic resources and e-books.

    • To line manage the Adult Services Officer and Children and Young People Officer

    • Work with the Stock Development Manager to ensure stock, information, online and e-book resources are appropriate to support service delivery.

    • Proactively seek funding for the development of projects for the public library contracts.

    • Carry out duties in accordance with the equality and diversity Policy.

    • To take a service lead on safeguarding for vulnerable people and children

    • Ensure library staff have the appropriate skills, training and development to support delivery of services

    Additional Role Information
    Person Specification

    • Experience of working in a local authority environment, with a track record in delivering high-performing library and cultural services.

    • Sound project management skills

    • Experience of developing and managing budgets

    • Experience of working in a results-orientated environment

    • Excellent communication and interpersonal skills

    • Experience of working at a strategic level.

    • Experience of driving service improvement through effective performance monitoring.

    • Proven commitment to, and understanding of, the needs of public library services

    • Understanding of safeguarding in a library environment

    • Proven track record of successful grant applications

    • Experience of working in partnership

    • Excellent communication and interpersonal skills

    • Experience of managing staff

    • Experience of budget management

    Education and Qualifications


    • Educated to degree level or chartership or equivalent.

    • Membership of a relevant professional institution such as CILIP and ASCEL

    Knowledge and Experience

    • Experience of working in a business environment, with a proven track record in delivering high-performing library services.

    • Experience of managing staff

    • Experience of budget monitoring.

    • Experience of project management

    • Experience of driving service improvement through effective

    • performance monitoring.

    • Experience of partnership working

    • Experience of working at a strategic level with the development of community-focused programmes of events.

    • Ability to work well under pressure and within strict time frames

    • Assertive and confident

    • Excellent attention to detail

    • Team player

    • Ability to balance an understanding of local authority’s needs with the commercial requirements of the business







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    Wolverhampton, West Midlands-based Carillion plc is construction-services business, building and managing commercial and infrastructure…






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