To serve WORLD CLASS pitas in a clean restaurant with exceptional customer engagement.
Experience/ Knowledge:
Desirable
– Worked within a customer facing environment
– Worked in Hospitality/Retail/Catering Industry
Skills and competencies:
– Enthusiasm to execute exceptional customer service
– Friendly & Fun manner
– Communicate confidently with the customers
– Flexible approach (ability to be multi skilled)
– Honest and Open
– Willing to learn
– Ability to work within a team and individually
– Presentable
– Reliable/Committed
– Flexible / commited to be available for shifts
– Shows initiative
Key responsibilities:
– To deliver the highest levels of customer service in line with Pita Pit brand standards
– To roll & serve all Pitas to World class standards & recipes
– To produce & present all foods & drinks to brand standards
– Maintain stock levels/availability by replenishing displays/fridges, sandwich table within company guidelines, rotating stock to ensure compliance with company health & safety guidelines
– To Maintain standards of Health, Safety & cleanliness
– To sell & demonstrate product knowledge by advising the customer/answering queries & suggesting products to the customer as part of the ordering process. Act on initiative to optimize sales to the customer
– To operate the till in line with brand till operations & cash handling procedures
– To maintain customer areas to company standards
– To attend work at designated shifts
– To attend team meetings as required
– To complete the daily walk rounds
– To complete all tasks required by daily cleaning schedule
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Sim Trava Limited is a family owned business of 19 Costa Coffee stores with stores throughtout Central Manchester, Cheshire and the…
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