Service Coordinator: Centennial Windows & Doors

Based in London, ON – We are looking for a Service Coordinator to join our customer service team for a contract position to cover a maternity leave.

                                  



Founded in 1981, Centennial Windows & Doors custom designs, manufactures, installs, and services our own line of award winning windows and doors and has a reputation for quality, integrity, and innovation.

 

The right candidate will be a highly organized, detail oriented professional who is able to handle multiple tasks and who is capable of meeting deadlines.

 

Responsibilities:

• Answer incoming service calls



• Retrieve voicemails



• Schedule appointments



• Order window and door components



• Handle and resolve customer service issues and inquiries via email and phone in a timely and accurate manner



• Prepare daily service schedule for six technicians



• Additional duties as required

Qualifications:

• Ability to multi-task in a fast paced environment



• High level of organization



• Attention to detail and accuracy



• 1-2 years experience in an office environment



• Courteous and professional telephone manner



• Excellent verbal and written communication skills



• Proficient computer skills



• Ability to work both independently and as part of a team

Expected start date: As soon as possible.

 

If you are interested in this position and you meet the necessary requirements, please submit your resume to work@centennialwindows.com.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.