Shift Leaders and Team Members - Krispy Kreme Doughnuts - Canary Wharf

Shift Leaders and Team Members wanted for our store in Canary Wharf.

At Krispy Kreme, you`ll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you`ll take absolute pride in a job well done, always looking to show your initiative and reach for the highest standards. And above all, you`ll love having a good time – the ingredient that makes a Krispy Kreme moment so magical.

For you, it`s all about the best possible service. Whether our guests are looking for one doughnut and a coffee or a dozen of our favourite assorted, whether they are eating in or taking away, you`ll ensure that every single guest that visits us experiences the Krispy Kreme magic.

Our Shift Leaders will provide leadership and direction to our Team Members ensuring consistency in all practices and procedures whilst ensuring the store is in tip top shape at all times. You will serve as a leader supporting team work whilst overseeing the entire shift ensuring all operations run effectively in line of business requirements.

All of Krispy Kreme`s employees live by four core values of Trust, Humility, Magic Moments and Passion. As a Team Member or Shift Leader you will bring to life these values everyday whilst ensuring product and service meets and exceeds brand standards.

Team Member Key Responsibilities:

• Ensuring our customers are being cared for properly, including being greeted with a smile and that you and your team are always attentive with every customer
  


• Serve our fantastic doughnuts and coffees ensuring you give the right recommendations to our guests to ensure they Love their purchases
  


• Monitor customer satisfaction through magic moments received and recognize and always aim to deliver magic moments
  


• Ensuring you/or your team members know what is expected of them on a daily basis, including suggested selling
  


• Understand your daily sales target and strive to exceed your targets whilst on shift
  


• Ensuring that the relevant paper work is fully completed on a daily basis
  


• Maintain a clean, neat uniform at all times representing Company standards
  


• Comply with all Health and Safety guidelines as laid out in the Health and Safety Manual
  


• Training employees and ensuring that employees are working efficiently and effectively
  


• Other duties as assigned
  

Shift Leaders (in addition to the above)

• Communicate clear standards and expectations.
  


• Accessing the store`s safe, conducting safe counts and getting change as necessary
  


• Completion all open and close of store duties, thus including the cashing up of the tills, store work around.
  


• Understand and share daily sales target and encourage your team members to exceed their targets whilst on shift
  


• Demonstrate leadership by initiating staff briefings at the start of every shift, giving directions respectfully, and listening to others` viewpoints.
  


• Assist management with staff scheduling whilst completing redeployment plan for each shift
  


• Coach others to acquire the skills required to conduct their role in line with all Team Member grade requirements
  

Essential skills and Experience:

Strong leadership, organizational, and communication skills

Experience working with people and history of dependability

Must have flexibility to work any day or shift as needed

Demonstrate all key company standards and values encouraging these cross the rest of your team.

For the successful candidates we will be inviting you to attend an assessment centre on 29th July 2016.

Sound like you? Apply today!

Unfortunately due to high volume of applications we are not able to respond to every application received.

Work type: Full Time

Salary: From £7.00 to £8.10 per hour

Sector: Team Leader

Apply before: Tuesday, 26 July 2016