Dispatchers: SE Freight Systems Inc.
SE Freight Systems Inc. is looking Dispatchers to join our Operations Team!
If you have past logistics experience and dispatch experience we are interested in you!
Dispatchers — 5 Immediate Openings!!!
If you have past logistics experience and dispatch experience we are interested in you!
Dispatchers — 5 Immediate Openings!!!
Duties include:
- Communicate and dispatch drivers ( truck, trailer information, seal numbers, ETA’s, delays) and ensure drivers are on time in meeting route delivery and pick up timelines
- Confirm loads have been delivered on time to meet customer timelines – continual system updates
- Answer incoming calls, handle general inquiries, and forward calls to the appropriate destinations
- Record customer route changes, messages and requests – forward to appropriate managers
- Ensure drivers are performing responsibilities in a safe, reliable and professional manner
- Record deliveries in the format as required by the customer
- Ensure driver schedules are adhered to daily and coverage is found for open routes
- Ensure drivers receive proper paperwork, assigned truck, trailer and route instructions
- Communicate road and weather delays to drivers to optimize delivery timelines
Job Requirements:
- Previous dispatch experience and experience with LMS and Stars systems is an asset
- Excellent communication skills – verbal and written skills coupled with strong listening skills
- 1+ years’ experience in a dispatch position or customer service/call center experience—ability to handle a large call volume and multi task
- Strong computer, organizational and analytical skills
- Proven ability to deal productively and professionally with internal and external customers’
- Ability to prioritize in a fast-paced team environment
- Impeccable organizational skills
- Strong interpersonal skills required
- High level of motivation and energy
- Available to work flexible hours as we are a 24/7 operations requiring dispatchers to work a variety of shifts including weekends, afternoons, and midnight shifts.
Please submit your resume in confidence to: chrystyna@sefreight.com
Please include “Dispatch” in your subject line
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