Bilingual (Spanish OR French) Customer Service Advisor: StarTech.com Ltd.

StarTech.com is currently looking for Bilingual (Spanish or French) Customer Service Advisor to join our Customer Service team at our Corporate Office in London, Ontario.



 



Reporting to the Supervisor, Customer Advisory Team, the Bilingual Customer Service Advisor will provide consultative customer support and advice to StarTech.com resellers and end-users via phone, email and live chat.



 



This position offers a competitive salary and benefit package as well as language and shift premiums. We also offer remote, work from home opportunities, with compensation arrangements for internet, hardware, and other tools to help you provide excellent service to our customers.   



 
If You Enjoy 

• Answering customer inquiries via phone, email and live chat



• Providing product information and making recommendations



• Processing orders and assisting customers with placing orders



• Providing service and warranty information for product terms



• Administering reseller applications



• Building a career in the IT Industry



• Working collaboratively and being part of a team 

And Have Evidence of 

• A strong desire and ability to learn new things



• Excellent organizational skills and detail orientation with the ability to multi-task in a fast-paced, deadline-oriented global company



• Proficiency in a Windows based environment



• A passion for assisting others



• Excellent written and verbal communication skills



• Bilingualism in English/Spanish or English/French



• Flexibility for shifts within our hours of operation: 5am-9pm, Monday-Friday

 

You might be the right person for this opportunity! 

 
How to Apply–Please select the one that works best for you!

 

1. Click the Apply Now option at the top of this posting, if viewing on your mobile device



2. Submit your resume in confidence by applying on-line directly to

www.startech.com/careers

      3. Email a resume in confidence to careers@startech.com 
StarTech.com is able to provide accommodation to job applicants throughout the hiring process. If you require an accommodation during the application process or through the selection process, please advise in your cover letter.

 
By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit

   
About Us

 

StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology. We make it easy for IT professionals around the globe to identify, find, get and use the parts they need to enable their business solutions.

 

Our channel partners, proprietary web resources, and friendly, professional and responsive employees ensure the IT professional gets the product they need.

 

Founded in 1985 by entrepreneurs Paul Seed and Ken Kalopsis, we are a privately-owned company with our Corporate Office in London, Ontario, Canada. We operate in 15 countries worldwide, spanning North America, Europe, the UK and Asia. We will continue to expand our global footprint in the years to come.

 

A vibrant tech company, we offer an enviable workplace with a track record of growth and recognition. We’re big on service and team spirit without taking ourselves too seriously.

 

By conquering new markets and creating diverse career opportunities, we offer you a place to grow. Plus, our commitment to training and development will keep your skills sharp. We also know you have a life outside work. That’s why we offer benefits that take good care of you and your family and support you to actively participate in your community. It all adds up to a good life.

 



What’s more, StarTech.com has been recognized as a “50 Best Managed Company” in Canada, one of Canada’s “50 Best Small & Medium Employers”, one of the top 500 fastest growing Canadian companies on the Profit 500 list and has been an honoree on the INC 5000 list of the fastest growing private companies in the United States for nine years.

 

StarTech.com has grown globally from $45M in 2011 to its current revenue of over $180M. It continues with double digit year-over-year growth. StarTech.com knows its business is to understand its customer. The company’s commitment to understanding its customer has not only informed its day-to-day operations, but it continues to serve as the foundational component of its corporate strategy.

 

Check out our Linked In page and become a follower so we can stay connected!

 
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